SWIE-Lift is first member to gain on-site compliance
SWIE-Lift of Port Talbot, South Wales has become the first company in the UK to be awarded the FLTA’s national certificate of compliance.
The award-winning Mitsubishi dealership underwent an on-site audit, which required compliance with more than 100 different criteria, covering the company’s records and procedures, as well as its safety practices.
Quality Manager Lee Medway who carried out the audit explains why the process is so important to SWIE’s customers: “The audit is designed to give customers real peace of mind. As an audited company, they know that SWIE has measured up to an industry-led health check, has comprehensive public and product liability insurance, operates impressive environmental policies and has equal opportunities procedures.
“SWIE’s certificate is tangible evidence that this is a company working to nationally agreed criteria that clearly differentiate it from suppliers who have never had its procedures put to the test by an external auditor.”
The certificate was presented by Zoe Ferriday, Chair of the FLTA’s Quality Committee to Bernard Colston, Managing Director of SWIE-Lift who said: “We welcome the audit as an opportunity to review our broader operations and make sure we are operating as efficiently as possible. It presented us with a welcome opportunity to stand back, take stock and work even more effectively.”