We’ll protect you from dodgy dealers…
Cowboys and rogue traders have long been considered part and parcel hazards of purchasing materials handling equipment. However, the Fork Lift Truck Association, in partnership with West Berkshire District Council and Trading Standards, is determined to change this with the Fork Truck Watchdog – a system for reporting dishonest traders.
What may appear to be several isolated cases could, in fact, be the same dodgy trader operating in different parts of the UK, swindling multiple customers. Crucially, the Fork Truck Watchdog’s joined-up national approach allows the full weight of evidence to be brought to bear.
By identifying and eliminating traders operating below the high standards of safety and integrity demanded by the industry, the FLTA hopes to protect consumers.
If you’ve recently been provided with shoddy service or bought a truck that isn’t as described, is unsafe, unfit for purpose, or if you are embroiled in a contract dispute, report it now!
To file a report, simply fill in the digital or postal form, below, and send it to the address provided. For further information, on the Watchdog initiative, click here.
Buying online? See what the law says about the supplier’s duties.